| Trouble Logging In? Please try the following: |
| |
| 1) Click the top tool bar of your Internet browser. |
| 2) Select "Internet options" from the "tools" menu. |
| 3) In the first tab, "General", please click "Delete …" in "Browsing history". |
| 4) Select "Temporary Internet files", "Cookies", "History", and press "Delete" from the pop-up window. |
| 5) Close and reopen the Internet Browser. |
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| If these steps do not resolve the issue please send us a screen capture of the error message you receive (Ctrl + Print Screen) and also tell us which browser and version you are using to [email protected]. You can also provide us with your document for editing/translation/copywriting and we would be happy to manage this for you manually until the problem is resolved. |
