ABOUT OUR CLIENT
UOB is a leading bank in Asia, hosting a global network of more than 500 offices in Asia Pacific, Europe and North America. UOB’s commitment to long-term value creation for its Clients is evident in its ability to grow and develop its clientele’s finances, making it one of the world’s top banks.
MYL’S MISSION
MYL builds bespoke AI translation models for Clients that have a high volume of recurring translation needs. The translation model is fullycustomised to our Clients’ term bases, terminologies and styles of translation, which is especially useful in the Financial Industry where the language is specific and evolving. The AI translation output is then post-edited by MYL’s qualified linguists or by our Clients’ in-house translation teams and fed back into the model. This self-learning process continuously improves the AI translation output over time, resulting in a significant reduction in human translator effort.
SUMMARY OF THE ISSUE
UOB has regular translation requirements for the conversion of Traditional Chinese language financial commentaries into English. Due to the short turnaround times required, this work was predominantly being done by in-house translators. With a growing workload, UOB was seeking a cost-effective solution that did not compromise the return time or quality.
SOLUTION
MYL’s AI Translation service was the ideal solution to this challenge. Using UOB’s previously translated content, MYL was able to customise an AI translation engine to their exact specifications. MYL’s AI engine was able to immediately produce high-quality output that required minimal post-editing. As a result, MYL was able to deliver on challenging return times of under three hours, while maintaining a low pay per use rate that made the decision to outsource this task an easy one.
As an added benefit, UOB had some translation tasks that had to be completed overnight in Asia for publication the following morning. This was a task that previously could not be managed by their in-house translation team. By sourcing a translator who was available in the evening and leveraging MYL’s online platform for submission and delivery, MYL was able to open up a whole new scope of services for existing and prospective Clients.